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PMP/CAPM Exam Prep training

Overview:

The Project Management Institute’s Program Management Professional (PgMP®) credential continues to increase.  Approximately 800 people now have the credential, with approximately 1,000 to have attained it by the time of the PDD.  Beginning February 1, 2012, PMI® changed the structure of the exam based on a new Role Delineation Study, titled the Examination Content Outline.  The exam now is structured into five domains:

  • Strategic Program Management, representing 25 of the 170 questions on the exam
  • Program Life Cycle, representing 75 of the 170 questions on the exam
  • Benefits Management, representing 19 of the questions on the exam
  • Stakeholder Management, representing 24 of the 170 questions on the exam
  • Governance, representing 27 of the 170 question on the exam

This three-day boot camp focuses on preparing people to take and PASS this difficult exam.  It contains study tips, a discussion of the various key concepts in each of the domains as well as in the Examination Content Outline, and practice test questions. 

 The following shows the organization of this boot camp:

 

Module

Content

Tips

Test Questions

Overview –

Tips for the PgMP® Exam

Course Goal

Delivery Strategy

Course Objectives

PgMP® Exam Overview

Five Performance Domains

Program Life Cycle Domains

Score Description

Frequently Asked Questions

Main Resources

Other Useful Sources

My Overall Study Tips

 

My Test Taking Strategy

 

Module 1 – Strategic Program

Management

Learning Objectives

Domains from the Exam Spec

 

 

 

Key Definitions

Key Points About the Definitions

Test Taking Tips -- 3

 

 

What is Program Management

Managing Multiple Projects as a Program

Test Taking Tips – 5

2 questions --different scenarios

 

Portfolio, Program, and Project Interactions

Top-Down and Bottom-Up Approaches

Program Management and Project Management

Program Management and Portfolio Management

Test Taking Tips -- 5

1 scenario with 3 questions

 

The Program Management Office

 

2 questions – different scenarios; one follows that in the previous question

 

Projects, Programs, Portfolios

Test Taking Tips - 11

 

 

Program Manager Knowledge, Skills, and Competencies

Test Taking Tips - 5

1 scenario, 2 questions

 

Organizational Process Assets

Enterprise Environmental Factors

Test Taking Tips  - 3

1 scenario 2 questions

 

Program Life Cycle Overview

Timing of Program Components

Importance of the Life Cycle

Program Life Cycle Phases

Product Life Cycles

Test Taking Tips – 4

 2 scenarios, 3 questions

 

Program Life Cycle and Program Benefit Management

Test Taking Tips -- 5

2 scenarios, 6 questions

 

Pre-Program Preparations

Selection Criteria

How to Define the Program

Key Activities

Importance of the Business Case; Contents; Graphic of its use in other Processes

Test Taking Tips -- 7

1 scenario; 3 questions

 

Financial Selection Criteria

Test Taking Tips -- 5

4 scenarios; 4 questions

 

Task 1 from the Examination Content Outline

9 Key Points discussed

1 scenario, 4 questions

 

Task 2 from the Examination Content Outline

8 Key Points discussed

1scenario, 3 questions

 

Task 3 from the Examination Content Outline

2 Key Points discussed

1 scenario, 2 questions

 

Task 4 from the Examination Content Outline

3 Key Points discussed

1 scenario, 3 questions

 

Task 5 from the Examination Content Outline

9 Key Points discussed

1 scenario, 3 questions

 

Task 6 from the Examination Content Outline

2 Key Points discussed

1 scenario, 2 questions

 

Task 7 from the Examination Content Outline

3 Key Points discussed

No questions; previously covered

 

Task 8 from the Examination  Content Outline

6 Key Points discussed

1 scenario, 3 questions

 

Task 9 from the Examination Content Outline

Involves the program charter

To be discussed in Initiating

 

Task 10 from the Examination Content Outline

Focuses on integration

To be discussed in Executing

 

Task 11 from the Examination Content Outline

4 Key Points discussed

1 scenario, 2 questions

Module 2

Program Live Cycle

Overview

Specific Knowledge for this Domain – 2 slides

 

 

 

Initiating

Learning Objectives

Tasks from the Examination Content Outline

 

 

 

Life Cycle

Objectives of Program Initiation

Program Charter Contents – 2 slides

Test Taking Tips -- 5

1 scenario; 2 questions

 

Considerations in Selecting and Approving Programs

Results from the Program Initiation Phase

Test Taking Tips -- 5

1 scenario; 2 questions

 

Program Management Processes

Process Complexity

Process Interactions

Common Inputs and Outputs

Test Taking Tips -- 5

1 scenario; 4 questions

 

Initiating Process Group

Activities Involved

Test Taking Tips -- 5

1 scenario; 2 questions

 

Initiate Program (4.1)

Purpose

Data Flow

Overview of the Inputs

Overview of the Tools and Techniques

Overview of the Outputs

Graphic on Program Roadmap Importance

Test Taking Tips -- 7

2 scenarios; 6 questions

Financial Framework

Establish Program Financial Framework (13.1)

Purpose

Data Flow

Overview of the Inputs

Overview of the Tools and Techniques

Overview of the Outputs

Test Taking Tips -- 9

2 scenarios; 4 questions

Examination Content Outline

Task 1

 

3 Key Points

3 scenarios, 2 questions

 

Task 2

3 Key Points

2 questions, 2 scenarios

 

Task 3

3 Key Points

2 questions, 2 scenarios

 

Task 4

4 Key Points

2 questions, 2 scenarios

 

Task 5

5 Key Points

 

 

Task 6

2 Key Points

 

 

Planning the Program

Learning Objectives

Domains

Program Set Up Phase

Items Covered by the Program Management Plan

Activities in the Program Set Up Phase

Program Supporting Infrastructure

Results from the Program Set Up Phase

Test Taking Tips -- 5

1 scenario; 6 questions

 

Planning Process Group

Purpose of the Subsidiary Plans

The Planning Processes

Test Taking Tips -- 9

1 scenario; 6 questions

 

Plan Program Scope (5.1)

Purpose

Data Flow

New Concepts in This Process—Tools and Techniques and Outputs

Graphic:  Program 

Scope Statement Graphic Use

Test Taking Tips -- 3

1 scenario; 4 questions

 

Define Program Goals and Objectives (5.2)

Purpose

Data Flow

New Concepts in this Process:  Tools and Techniques

Program Scope Statement Updates

Test Taking Tips -- 2

2 scenarios; 2 questions

 

Develop Program Management Plan (4.2)

Purpose

Subsidiary Plans

Graphic:  Program Management Plan

New Concepts in this Process:  Inputs

New Concepts in this Process:  Tools and Techniques

New Concepts in this Process:  Outputs

Test Taking Tips -- 7

1 scenario; 5 questions

 

Develop Program Infrastructure

Purpose (4.3)

Data Flow

New Concepts in this Process:  Inputs

New Concepts in this Process:  Tools and Techniques

New Concepts in this Process:  Outputs

Test Taking Tips -- 7

2 scenarios, 3 questions

 

Develop Program Requirements (5.3)

Purpose

Data Flow

New Concepts in this Process:  Change Requests

New Concepts in this Process:  Tools and Techniques

New Concepts in this Process:  Outputs

Graphic:  Program Requirements Document Use

Test Taking Tips -- 4

1 scenario; 4 questions

 

Develop Program Architecture (5.4)

Purpose

Data Flow

New Concepts in this Process:  Tools and Techniques

New Concepts in this Process:  Outputs

Graphic:  Program Architecture Baseline Use

Test Taking Tips -- 4

1 scenario; 2 questions

 

Develop Program WBS (5.5)

Purpose

Data Flow

New Concepts in this Process:  Tools and Techniques

New Concepts in this Process: Outputs

Test Taking Tips -- 7

1 scenario; 6 questions

 

Develop Program Schedule (6.1)

Purpose

Data Flow

New Concepts in this Process: Inputs

New Concepts in this Process:  Tools and Techniques

PERT Estimating

New Concepts in this Process:  Outputs

Test Taking Tips -- 9

1 scenario, 7 questions

 

Develop Program Financial Plan (13.2)

Purpose

Data Flow

New Concepts in this Process:  Inputs and Tools and Techniques

New Concepts in this Process:  Outputs

Test Taking Tips -- 5

3 scenarios, 6 questions

 

Estimate the Program Costs (13.3)

Purpose

Data Flow

New Concepts in this Process:  Inputs

New Concepts in this Process:  Tools and Techniques

New Concepts in this Process:  Outputs

Test Taking Tips – 6

2 scenarios; 5 questions

 

Budget Program Costs (13.4)

Purpose

Data Flow

New Concepts in this Process:  Tools and Techniques and Outputs

Test Taking Tips – 6

1 scenario; 2 questions

 

Plan Program Procurements (12.1)

Purpose

Data Flow

New Concepts in this Process:  Inputs

New Concepts in this Process: Tools and Techniques

New Concepts in this Process:  Outputs

Contents of the Program Procurement Management Plan

Graphic:  Procurement Management Plan Use

Graphic:  Contracts Management Plan use

Test Taking Tips -- 5

1 scenario; 5 questions

 

Plan Program Quality (15.3)

Purpose

Data Flow

New Concepts in this Process:  Tools and Techniques

Cost of Quality

New Concepts in this Process:  Outputs

Test Taking Tips -- 5

2 scenarios; 2 questions

 

Plan Program Risk Management (11.1)

Purpose

Program Risk Categories

Data Flow

New Concepts in this Process:  Tools and Techniques

New Concepts in this Process:  Outputs

Test Taking Tips -- 6

1 scenario; 4 questions

 

Identify Program Risks (11.2)

Purpose

Data Flow

New Concepts in this Process:  Tools and Techniques

New Concepts in this Process:   Outputs

Graphic:  Program Risk Register Use

Test Taking Tips -- 3

3 test questions

 

Analyze Program Risks (11.3)

Purpose

Data Flow

New Concepts in this Process:  Tools and Techniques

Test Taking Tips -- 8

3 test questions

 

Plan Program Risk Responses (11.4)

Purpose

Data Flow

New Concepts in this Process;  Tools and Techniques

New Concepts in this Process:  Outputs

Test Taking Tips – 3

3 test questions

Examination Content Outline

Task 1

Description

2 Key Points

1 scenario, 2 test questions

 

Task 2

Description

3 Key Points

Test questions covered previously

 

Task 3

Description

3 Key Points

Test questions covered previously

 

Task 4

Description

4 Key Points

1 scenario, 2 test questions

 

Task 5

Description

3 Key Points

1 scenario, 2 test questions

 

Task 6

Description

3 Key Points

2 scenarios, 2 test questions

 

Task 7

Description

2 Key Points

2 scenarios, 2 test questions

 

Task 8

Description

4 Key Points

3 scenarios, 3 test questions

 

Task 9

Description

Team Motivation – Importance

Team Motivation Approaches

Building an Effective Team

Rewards and Recognition

The Importance of a Shared Vision

Key Competencies

Contents of a Team Charter

4 Key Points

 

Executing the Program

Learning Objectives

Domains

Delivery of Program Benefits

Program Life Cycle

Phase 4 Objectives

Phase 4 Executing Activities

Test Taking Tips -- 4

1 scenario; 2 questions

 

Executing Processes

Executing Process Group Graphic

Direct and Manage Program Execution (4.4)

Purpose

Considerations – Change Requests

Data Flow

New Concepts in this Process:  Inputs

Graphic:  Change Requests Use

New Concepts in this Process:  Tools and Techniques

New Concepts in this Process:  Outputs

Graphic:  Approved Change Requests Use

Graphic Issue Register Use

Test Taking Tips – 5

1 scenario; 5 questions

 

Manage Program Resources (4.5)

Purpose

Data Flow

New Concepts in this Process:  Inputs and Outputs

Test Taking Tips –

1 scenario, 2 questions

 

Manage Program Architecture (5.6)

Purpose

Data Flow

New Concepts in this Process:  Tools and Techniques and Outputs

Test Taking Tips -- 5

1 scenario, 2 questions

 

Manage Component Interfaces (5.7)

Purpose

Data Flow

New Concepts in this Process:  Outputs

Test Taking Tips -- 3

1 scenario, 2 questions

 

Conduct Program Procurements (12.2)

Purpose

Data Flow

New Concepts in this Process:  Inputs

New Concepts in this Process:  Tools and Techniques

New Concepts in this Process:  Outputs

Test Taking Tips -- 7

1 scenario; 11 questions

 

Approve Component Initiation (15.4)

Purpose

Data Flow

New Concepts in this Process: Inputs

New Concepts in this Process:  Tools and Techniques and Outputs

Test Taking Tips -- 5

1 scenario; 3 questions

Examination Content Outline

Task 1 Description

Project Charter vs. Program Charter

2 Key Points

 

 

Task 2 Description

3 Key Points

 

 

Task 3 Description

3 Key Points

2 scenarios, 2 questions

 

Task 4 Description

4 Key Points

3 scenarios, 3 questions

 

Task 5 Description

2 Key Points

3 scenarios, 3 questions

 

Task 6 Description

2 Key Points

 

 

Task 7 Description

3 Key Points

 

 

Task 8 Description

6 Key Points

1 scenario, 2 questions

 

Task 9 Description

2 Key Points

 

Monitoring and Controlling

Monitoring and Controlling the Program

Learning Objectives

Domains

Program Life Cycle Phases

Activities

Monitoring and Controlling Process Group

Graphic

Test Taking Tips -- 6

2 scenarios; 3 questions

 

Monitor and Control Program Performance (4.6)

Purpose

Data Flow

New Concepts in this Process:  Inputs and Tools and Techniques

New Concepts in this Process: Outputs

Test Taking Tips -- 6

1 scenario; 4 questions

 

Monitor and Control Program Scope (5.8)

Purpose

Data Flow

New Concepts in this Process:  Inputs and Tools and Techniques

Test Taking Tips -- 4

1 scenario; 2 questions

 

Monitor and Control Program Schedule (6.2)

Purpose

Data Flow

New Concepts in this Process:  Inputs

New Concepts in this Process:  Tools and Techniques

New Concepts in this Process:  Outputs

Test Taking Tips – 4

2 scenarios; 5 questions

 

Monitor and Control Program Financials (13.5)

Purpose

Data Flow

New Concepts in this Process:  Tools and Techniques

Earned Value Overview

Key Earned Value Formulas

Other EV Formulas

Key Concepts in this Process:  Outputs

Test Taking Tips -- 6

1 scenario; 5 questions

 

Monitor and Control Program Risks (11.5)

Purpose

Data Flow

New Concepts in this Process: Inputs

New Concepts in this Process:  Tools and Techniques

New Tools and Techniques: Outputs

Test Taking Tips -- 6

1 scenario, 7 questions

 

Administer Program Procurements (12.3)

Purpose

Data Flow

New Concepts in this Process:  Inputs

New Concepts in this Process:  Tools and Techniques

New Concepts in this Process:  Outputs

Test Taking Tips -- 6

3 scenarios; 4 questions

 

Manage Program Issues (4.7)

Purpose

Data Flow

New Concepts in this Process:  Inputs, Tools and Techniques, and Outputs

Test Taking Tips -- 7

3 scenarios; 7 questions

 

Monitor and Control Program Changes (15.7)

Purpose

Data Flow

New Concepts in this Process:  Inputs, Tools and Techniques, and Outputs

Test Taking Tips – 5

1 scenario; 4 questions

 

Report Program Performance (10.3)

Purpose

Data Flow

New Concepts in this Process:  Inputs

New Concepts in this Process: Tools and Techniques

New Concepts in this Process:  Outputs

Test Taking Tips -- 5

2 scenarios; 6 questions

Examination Content Outline

Task 1 Description

Key Points – 2

1 scenario, 2 questions

 

Task 2 Description

Key Points – 3

1 scenarios, 2 questions

 

Task 3 Description

Key Points – 4

2 scenarios, 2 questions

 

Task 4 Description

Key Points - 3

1 scenario; 2 questions

 

Task 5 Description

Key Points – 2

1 scenario; 2 questions

 

Task 6 Description

Key Points – 2

2 scenarios; 2 questions

Closing the Program

Learning Objectives

Domains

Life Cycle Phases

Phase 5 Objectives

Closing Process Group

Closing Purposes

Test Taking Tips -- 7

3 scenarios; 4 questions

 

Approve Component Transition (15.8)

Purpose

Data Flow

New Concepts in this Process:  Inputs, Tools and Techniques, and Outputs

Test Taking Tips -- 5

1 scenario; 5 questions

 

Close Program Procurements (12.4)

Purpose

Data Flow

New Concepts in this Process:  Inputs

New Concepts in this Process:  Tools and Techniques

New Concepts in this Process:  Outputs

Test Taking Tips -- 5

1 scenario; 5 questions

 

Close Program (4.8)

Purpose

Data Flow

New Concepts in this Process:  Inputs

Test Taking Tips -- 6

1 scenario; 6 questions

Examination Content Outline

Task 1 Description

3 Key Points

2 scenarios, 2 questions

 

Task 2 Description

4 Key Points

 

 

Task 3 Description

6 Key Points

 

 

Task 4 Description

5 Key Points

 

 

Task 5 Description

4 Key Points

 

BENEFITS MANAGEMENT

Module 3

Benefits Management

Learning Objectives

Domains from the Examination Content Outline

Specific Knowledge for Benefits Management

Key Definitions (2 pages)

Benefits Realization Plan Graphic

Define Program Goals and Objectives – Benefits Realization Plan

 

Test Taking Tips – 4

2 scenarios, 2 questions

 

From the Plan and Establish Program Governance Process – Benefits Realization Plan

Benefits Management Life Cycle

 

Test Taking Tips – 5

3 scenarios, 3 questions

 

Manage Program Benefits

Purpose

Inputs, Tools and Techniques, Outputs

New Concepts – Inputs

New Concepts – Tools and Techniques

New Concepts - Outputs

Test Taking Tips – 5

1 scenario, 6 questions

Examination Content Outline

Task 1

Description

Importance of the Baseline for Benefits

Activities to Establish the Baseline

2 Key Points

2 scenarios, 2 questions

 

Task 2

Description

2 Key Points

2 scenarios, 3 questions

 

Task 3

Description

3 Key Points

1 scenario, 2 questions

 

Task 4

Description

6 Key Points

2 scenarios, 3 questions

 

Task 5

Description

10 Key Points

 

 

Task 6

Description

Typical Contents of a Benefit Register

3 Key Points

 

 

Task 7

Description

Considerations

Ways to Reduce Program Risks to Benefits

Decision-Tree Analysis Components

Risk Management Processes

4 Key Points

1 scenario, 1 question

 

Task 8

Description

2 Key Points

 

Module 4

Program Stakeholder Management

Learning Objectives

Domains from the Exam Spec

 

 

4

Plan Program Stakeholder Management

Inputs, Tools and Techniques, Outputs

Overall Purpose

Data Flow

Steps to Follow in the Stakeholder Analysis

New Concepts in the Process:  Outputs 

Test Taking Tips – 3

1 scenario, 2 questions

4

Identify Program Stakeholders

Inputs, Tools and Techniques, Outputs

Overall Purpose and Mapping Techniques

Data Flow

Inputs – New Concepts

Tools and Techniques

Outputs – Stakeholder Register – Types of Stakeholders defined

Other Outputs

Stakeholder Inventory Diagram

Test Taking Tips – 5

3 scenarios, 6 questions

4

Engage Program Stakeholders

Inputs, Tools and Techniques, Outputs

Overall Purpose

Data Flow

Tools and Techniques – New Concepts

Outputs – New Concepts

Test Taking Tips - 5

2 questions, 1 scenario

4

Manage Program Stakeholder Expectations

Inputs, Tools and Techniques, Outputs

Purpose of the Process

Data Flow Diagram

Inputs – New Concepts

Tools and Techniques – New Concepts

Outputs – New Concepts

Test Taking Tips - 5

2 scenarios, 4

questions

4

Program Communications Management

Two Processes

Plan Communications

Inputs, Tools and Techniques, Outputs

Purpose

Data Flow

New Concepts – Inputs

New Concepts – Tools and Techniques

New Concepts -- Outputs

Test Taking Tips - 6

1 scenario, 4 questions

4

Distribute Information

Inputs, Tools and Techniques, Outputs

Purpose

Data Flow

New Concepts – Inputs

New Concepts – Tools and Techniques

New Concepts -- Outputs

Test Taking Tips – 5

9 scenarios,10 questions

 

Examination Content Outline

Task 1

Key Definitions from the Knowledge Requirements

Overview of Task 1

Stakeholder Matrix Described

3 Examples of the Stakeholder Matrix

 

 

 

Task 2

Description

Items to Consider in the Stakeholder Analysis - 6

 

 

 

Task 3

Description

4 Key Points

Aligning Stakeholder Expectations and Objectives

Key Performance Indicators

Importance of program-level metrics

Stakeholder acceptance process

 

 

 

Task 4

Description

4 Key Points

The Program Manager’s Role – 3 slides

 

 

 

Task 5

Description

3 Key Points

The Program Manager and Stakeholders – 3 slides

Use Communications to Manage Program Resistance

 

 

 

Task 6

Description

2 Key Points

Risk Tolerances and Profiles

Determining Risk Tolerances

The Need for Effective Risk Management

Mindset and Culture

Creating a Risk Management Mindset

 

 

 

Task 7

Description

3 Key Points

 

 

Governance

Learning Objectives

Domains

Knowledge Requirements

Program Life Cycles

Governance Importance

Why Phase Gate Reviews

Test Taking Tips – 9

4 scenarios – 8 questions

 

Plan and Establish Governance Structure

Purpose

Common Governance Roles

Data Flow Diagram

New Concepts in this Process:  Inputs

New Concepts:  Tools and Techniques

New Concepts:  Outputs

Governance Plan Graphic

Details on the Governance Plan

Audit Plan Graphic

Test Taking Tips – 10

3 scenarios – 10 questions

 

Plan for Audits

Inputs, Tools and Techniques, Outputs

Purpose

Data Flow Diagram

New Concepts:  Inputs, Tools and Techniques, and Outputs

Test Taking Tips – 6

1 scenario, 2 questions

 

Provide Governance Oversight

Inputs, Tools and Techniques, Outputs

Purpose

Data Flow Diagram

New Concepts:  Inputs

New Concepts:  Tools and Techniques and Outputs

Test Taking Tips – 4

2 scenarios, 4 questions

Examination Content Outline

Task 1 Description

Governance and its Functions

3 Key Points

2 scenarios, 4 questions

 

Task 2 Description

Governance Design Principles

Governance Board Example

12 Key Points

 

 

Task 2 Description

Gate Review Considerations

3 Key Points

 

 

 

Task 3 Description

Gate Review Considerations

3 Key Points

 

 

Task 4 Description

Key Performance Indicators

4 Key Points

 

 

Task 5 Description

PMIS Purpose

Importance of the PMIS

Typical PMIS Components

PMIS Considerations

3 Key Points

 

 

Task 6 Description

Risk and Strategic Objectives

Governance Structure for Risk

Importance of Proactive Risk Management

3 Key Points

 

 

Task 7 Description

An Escalation Process

3 Key Points

 

 

Task 8 Description

Program Lessons Learned

Types of Knowledge on Programs

Organizational Process Assets

The Importance of Knowledge Management to Program Management

Best Practice Library

Knowledge Management Approach

Benefits of Knowledge Management to Program Management

The Role of the PMO

3 Key Points

 

 

Task 9 Description

Lessons Learned

3 Key Points

 

 

Task 10 Description

Strategic Objectives

Importance of the Business Case

Importance of the Program Roadmap

Roadmap Example

Benefits of the Roadmap

3 Key Points

 

 

Task 11 Description

Importance of the Program Integration Plan

Program Integration Plan Example

Example of an Integrated Program

2 Key Points

 

Overall Study Tips

Contact Information and Discussion of Some Overall Study Tips for Consideration